Why use mygate?

mygate is the innovative banking app that makes managing your finances easier than ever before. Keep an overview and combine your accounts and wallets in one app. Whether crypto transactions or transfers - manage your finances 24/7 simply via your mygate Cockpit.
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Multi Wallet
As secure as a safe deposit box, as simple as a bank account. The Multi Wallet is the digital safe for your crypto assets.
Real Coins
With mygate, you invest in real crypto and digital assets instead of derivatives, CFDs or ETPs.
Fully regulated
Our partners are 100% compliant with the MiCA regulation that came into force in the EU in May 2023.
Personal support
Just like with your bank: Your personal mygate account manager is there for you by e-mail or telephone.

The digital Fort Knox for your crypto values.

Store and buy cryptocurrencies securely and worry-free with the mygate Multi Wallet - Secure your digital assets with the mygate Multi Wallet, the trustworthy and secure place for your cryptocurrencies.  The Multi Wallet is as secure as a safe deposit box and as easy to use as a classic current account. You can store digital assets, cryptocurrencies such as Bitcoin and Ethereum as well as stablecoins securely and buy them easily.

An overview of the supported assets can be found here.

As a mygate customer, you benefit from the highest security standards of a German crypto custodian that is supervised by the German Federal Financial Supervisory Authority (BaFin). For you, this means: maximum security combined with the simplest handling.

Your personal mygate account manager is available to answer all your questions about your account, your wallet and digital assets by e-mail and telephone. In German and English, of course. Trust in 100% made in Germany and concentrate on the essentials: Your financial future.

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What our
customers say.

The ‘my’ in mygate stands for what drives us - your trust. Your security and satisfaction are our incentive to constantly improve. The vision of our founders is the foundation on which mygate stands today: security for your finances, tailored to your needs.
"Die App läuft super! Freue mich schon auf die neuen Funktionen."
von Andreas
"Ich nutze die App im kostenlosen Probezeitraum und bin bisher sehr zufrieden. Als Neuling in der Krypto-Welt war ich besonders dankbar, dass ich jederzeit den Support anrufen konnte und direkt durchgekommen bin. Der Kundenservice ist wirklich top, und die App ist einfach zu bedienen – absolut empfehlenswert!"
von Kai
"Habe die App schon länger aber jetzt wurde nochmal einiges erneuert und erweitert. Gefällt mir gut!"
von Emre
"Sparplan mit Krypto? Kannte ich noch nicht aber läuft super!"
von Franzi
"Ich investiere schon seit Jahren in Kryptowährungen, nicht um das große Geld zu machen, sondern weil ich mein Geld krisensicherer anlegen möchte. Mit der App fühle ich mich gut aufgehoben, da sie mir hilft, ein finanzielles Polster für die Zukunft aufzubauen. Sie ist intuitiv und zuverlässig – genau das, was ich für meine langfristigen Investitionen brauche!"
von Vivien
"Endlich ein Finanzanbieter für Kryptowährungen mit deutschen Sicherheitsstandards! Die App vermittelt mir ein sicheres Gefühl bei meinen Krypto-Transaktionen, und ich bin rundum zufrieden. Ich freue mich schon auf die neuen Features, die 2025 kommen – weiter so!"
von Mareike
"Das Konzept von mygate ist für mich schon lange die Zukunft. Die App läuft super!"
von Sandra
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Supported crypto values

mygate offers you the opportunity to buy a variety of tradable cryptocurrencies and store them securely in your Multi Wallet - just as easily as you are used to from your stock portfolio or call money account. Please note that the naming of the asset does not constitute a recommendation to buy, but rather shows your investment options at mygate. If you have any specific questions, please contact your personal mygate account manager.

Personal Support

  • Would you like personal advice or support in setting up your Multi Wallet?
  • Have you moved house or got married and would like to change your address or name?
  • Are you unsure about an incoming or outgoing transaction?

Bei allen Fragen rund um Ihr Konto, Ihr Wallet und digitale Assets steht Ihnen Ihr persönlicher mygate Account Manager per E-Mail und telefonisch zur Verfügung. Sie erreichen Ihren Account Manager über die Support Funktion in der mygate App, per E-Mail unter support@mondogate.com oder telefonisch von Montag bis Freitag, 10.00 bis 15.00 Uhr unter +49 (0) 40 573 082 211.

Our quick help area
Visit our support area for quick answers about your account, mygate & Co!
Our support area

Bitcoin

BTC

Bitcoin is the first decentralized cryptocurrency that acts as a digital means of payment and store of value.

ETHEREUM

ETH

Ethereum is a blockchain platform that enables smart contracts and decentralized applications (dApps), encouraging the creation of custom tokens and protocols.

TETHER USD

USD

Tether USD is a stablecoin that is pegged to the US dollar to provide price stability and act as a bridge between fiat currencies and cryptocurrencies.

BNB

BNB

Binance is the native cryptocurrency of Binance, which is used for transaction fees on the platform and also serves to support DeFi projects and the Binance Smart Chain.

SHIBA INU

SHIB

Shiba Inu is a meme-based cryptocurrency that was created as a humorous answer to Dogecoin and offers an engaged community and DeFi features.

USDC

USDC

USD Coin is a regulated stablecoin that is pegged to the US dollar and guarantees transparency and reserves in fiat currency.

POLYGON

MATIC

Polygon is a layer 2 scaling solution for Ethereum that enables fast and cost-effective transactions and improves the usability of dApps.

TETHER GOLD

XAUT

A stablecoin that is backed by physical gold. Each unit represents one troy ounce of gold, which is stored in a vault.

Mantle

MNT

A layer 2 blockchain solution for Ethereum based on Optimistic Rollup technology that enables faster and cheaper transactions.

CHAINLINK

LINK

A decentralized oracle network that enables smart contracts to securely use external data in the blockchain to integrate real-world information.

UNISWAP

UNI

A decentralized exchange (DEX) for Ethereum-based tokens that works through automated liquidity pools, without centralized intermediaries.

RENDER TOKEN

RNDR

A blockchain-based network that provides GPU computing power for rendering 3D content in a decentralized infrastructure.

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FAQ

Is there a limit for transferring crypto assets?

Yes, for security reasons, you must send an email to support@mondogate.com to authorize the transaction if the value exceeds €50.

Buying and paying with Bitcoin & Co.

With mygate, you can invest directly in digital assets such as Bitcoin, Ethereum and many other tokens and pay by bank transfer, Apple Pay or credit card (Visa and Mastercard). In individual cases, the manual entry of your credit card details and the subsequent 3DS security check may be canceled. In this case, please simply add the desired credit card to apple pay and then select Apple pay as the payment method.

Is there a limit for storing crypto assets?

No, there is no limit to the storage of crypto assets. You can store as many cryptocurrencies as you like in your wallet, with no restrictions on quantity or value. Our system is designed to manage large volumes securely and reliably.

What fees (gas fees) are incurred when transferring crypto assets?

The fees, also known as gas fees, vary depending on the blockchain used. For networks such as Polygon or Ethereum, the gas fees depend on the current network load. For transactions with Bitcoin or Ethereum, the fees are deducted directly from the total amount. For so-called “non-stable coins”, it is important that you have sufficient gas fees in the corresponding cryptocurrency to successfully complete the transaction. Please inform yourself in advance about the current fees of the respective network.

Why is it not possible to access the account/card area and the browser redirects back to the overview page?

This may be due to a TAN block due to several incorrect PIN entries, a temporary account block due to unusual behavior or similar security measures. Please contact our support team at support@mondogate.com to clarify the problem and restore your access.

Why is my transaction rejected (Third Party Load)?

Due to money laundering regulations, a FIAT transaction may be subject to certain security checks and be rejected. In such cases, it is necessary to provide proof of the origin of the funds. Please contact our support at support@mondogate.com for more information and to submit the necessary proof.

I can't get an SMS code. What can I do?

Please check that your cell phone number matches the number stored in your wallet. Make sure that your cell phone has reception and is not in flight mode. If the problem persists, please contact our support team support@mondogate.com.